We strive to improve the lives of the learners and families we support, using behaviour analysis, to achieve positive behaviour change. We believe everyone deserves a chance to reach their full potential. Every day, we see the potential for learning and the possibilities are endless!

We aim to provide services that align with our core values. These values remind us what is most important about the work we do, so we can continue to move in a direction that maintains these qualities in the services we provide.


We ensure our learners’ and families’ current and future needs are being met, by ...

  • Taking a compassionate, whole-family approach to service.

  • Listening to what skills and goals are important to the learner and family.

  • Helping to create a strong a strong support network.


We recognize that learner and family needs can change over time, and that our approach to service will also need to change with it, by ...

  • Remaining open to new ideas and suggestions.

  • Adapting when new information is brought to our attention.

  • Using evidence-based practices to introduce creative programming and effective strategies.


We celebrate individual needs and skills, and recognize that success looks different for everyone, by ...

  • Setting attainable goals that are specific to the learner and family.

  • Advocating for the needs of the learner, and incorporating personal preferences into programming.

  • Accepting where somebody is at without judgement.


We prioritize building skills that allow our learners and families to feel confident when participating in personal, social, and community activities in a meaningful way, by ...

  • Breaking complex skills into smaller ones, using the least intrusive prompts and interventions required for success.

  • Modeling optimism and resilience, while persevering through difficult things.

  • Listening when someone is advocating for themselves and their needs/preferences.


Virtual and in-person Core Clinical Services are available.

Waterloo Centre

Take a tour of our centre,
located in Uptown Waterloo.

Home and Community
Based Services

We also provide home-based services in Waterloo, Kitchener, Cambridge, Guelph, Hamilton, Brantford, Woodstock, and surrounding areas.