We ensure our learners’ and families’ current and future needs are being met, by ...

• Taking a compassionate, whole-family approach to service.

• Listening to what skills and goals are important to the learner and family.

• Helping to create a strong a strong support network.

We recognize that learner and family needs can change over time, and that our approach to service will also need to change with it, by ...

• Remaining open to new ideas and suggestions.

• Adapting when new information is brought to our attention.

• Using evidence-based practices to introduce creative programming and effective strategies.

We celebrate individual needs and skills, and recognize that success looks different for everyone, by ...

• Setting attainable goals that are specific to the learner and family.

• Advocating for the needs of the learner, and incorporating personal preferences into programming.

• Accepting where somebody is at without judgement.

We prioritize building skills that allow our learners and families to feel confident when participating in personal, social, and community activities in a meaningful way, by ...

• Breaking complex skills into smaller ones, using the least intrusive prompts and interventions required for success.

• Modeling optimism and resilience, while persevering through difficult things.

• Listening when someone is advocating for themselves and their needs/preferences.