One-to-One ABA Therapy

We provide focused and comprehensive services to create effective ABA programs for learners of all ages. An ABA therapist will work with the learner in home or community locations. Centre-based options are also available in Waterloo. All programs include initial and ongoing behaviour/skills assessments, individualized programs implemented by an ABA Therapist, and on-going supervision by a Board Certified Behaviour Analyst.

Our one-to-one services are planed in 26-week service blocks, starting at 5-10 hours/week. An individualized service plan will be determined as part of the initial intake process.

Intake Process

  1. Complete an Intake Form

This is the first step in the intake process for services at Best Behaviour.
Upon receipt and review of the completed intake form, we will follow up with you to share an update regarding available services. At this time, we are also happy to schedule a time to meet over the phone to answer any questions you may have about our services or ABA therapy.
If we are able to accommodate your service request and you decide that you would like to register for one-to-one services, we would continue with the registration process.
The intake forms are also used to create our wait list, in the event that we are unable to meet your service request at this time.

  1. Complete a Registration Form

A One-to-One Registration Form will be shared with you. If a Medical Alert Form is applicable, that would be completed as well. Both of these forms can be completed electronically. We are happy to answer any questions you may have about these forms, or help you complete them over the phone.
Once your registration form has been completed, the learner's file will be shared with you and members of our senior team.

  1. Complete an Intake Meeting

The Clinical Supervisor will review the learner's file and reach out to schedule an intake meeting.
During the intake meeting, the goal is to get to know each other and put together a customized service plan. It is a chance for us to meet the learner and identify next steps regarding assessments and
therapy goals.
Intake meeting minutes and a consent form will also be completed at this time.

  1. Complete an Initial Assessment

After the intake meeting, appointments for any initial assessments that need to be completed will be scheduled by the Senior Therapist. The results will be summarized and a service plan will be prepared.
The learner's behaviour plan and/or behaviour protocol will be written up and shared in a meeting with the Clinical Supervisor and Senior Therapist. The purpose of this meeting is to review the assessment results and
therapy goals (typically prior to starting sessions but it may also possible to work on it as sessions get started).
Once we've received consent to go forward with the plan, sessions can begin.

  1. Begin Services

The Senior Therapist will begin sessions and have the ABA Therapist(s) slowly transition on after completing some joint observations and sessions.
Reassessments are completed approximately every 6 months. This includes updating the behaviour plan, to be reviewed in a meeting with the Clinical Supervisor or Senior Therapist. The purpose of this meeting is to review the learner's
therapy goals to date and recommendations for next steps.

Of course, there are going to be individual variations to this process based on the needs of the team member and/or learner. However, following this process will ensure evidence best practices are being considered at all opportunities.


One-to-one ABA services will be billed according to the following categories of direct service: assessment ($55/hr), consultation with professionals ($55/hr), senior supervision/consultation ($75/hr), clinical supervision/consultation ($105/hr), family/caregiver training ($55/hr), one-to-one ($55/hr), and team meeting ($55/hr). This applies to direct hours spent with the learner and family. Indirect hours associated with an initial assessment will also be billed. All other indirect hours will be factored into the other categories of direct service.

For families who are still receiving funding through legacy OAP behaviour plan budgets, categories of direct service will vary slightly and be capped at $55/hour (in line with the requirements outlined by the Ministry of Children, Community and Social Services).

An invoice will be emailed biweekly, totalling the bill for the previous bi-weekly billing period’s services. For example, an invoice will be sent on June 16th for the services provided June 1-14.

Cancellation Policy

The following cancellation policy will be included in your One-to-One Registration Form:

I, the Parent/Guardian, understand that ...

  • In the event of a cancellation, I must notify the ABA Therapist(s), Senior Therapist, and Clinical Supervisor. Sessions cancelled twenty-four (24) hours in advance will not be billed. Cancelled sessions can be rescheduled at the discretion of the Parent/Guardian and Therapist, but it is not required.

  • Sessions cancelled within twenty-four (24) hours notice will be billed in full, as a Late Parent Cancellation. If possible, these hours will be used to benefit the learner’s programming.

  • If the learner is sick and the session is not cancelled, the Therapist may cancel upon arrival or end session early at their discretion and it will be considered a Late Parent Cancellation.

  • If the Therapist cancels a session for any reason, all parties will be notified as soon as possible. If the session cannot be covered by another team member, the session will be cancelled and will not be billed. Cancelled sessions can be rescheduled at the discretion of the Parent/Guardian and Therapist, but it is not required.

  • In the event of inclement weather, Best Behaviour Inc. reminds all clients and team members to travel by car only when it is safe to do so and when you do travel, allow for extra time, take care, and have caution on the roads. If the Therapist is unable to get to a session due to inclement weather, they may cancel the session. If it is a centre-based session and the centre is closed due to inclement weather, all parties will be notified. In both situations, the session will not be billed. Cancelled sessions can be rescheduled at the discretion of the Parent/Guardian and Therapist, but it is not required.

  • If the learner is late to a session, I am required to contact the Therapist. The session will not be extended to make up the missed time. The Therapist will wait fifteen (15) minutes if the learner is not there at the scheduled time, and then is allowed to leave and the session will be considered a Late Parent Cancellation. If the learner is not picked up when the session is finished, the extra time will be billed at the regular hourly rate.

  • If the Therapist is late to a session, they will contact me. The session will be extended to make up the missed time or the time will be deducted from the total session length.

  • Cancellations extending over five (5) consecutive days are considered an extended leave. At least two (2) weeks’ notice is required for extended leaves, changes in schedule, and any reduction in hours. This is to facilitate consistency in service delivery. This includes, but is not limited to, vacations and extended time off for holidays or summer camp. Payment for sessions not cancelled according to this policy will be required in full.

  • Sessions will not be held on the following statutory holidays: New Year’s Day, Ontario Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day.